IMPORTANT

• This Site has a secure order form Order Form
• Tel +44(0)1472 750552. Alternativly you can write to us at the address given below. When Phoning Our office Hours are between 9am and 5pm GMT time Mon.- Fri.
• Remember to send your Snail -mail address and a telephone contact number.
• All prices in the catalogue are in Pounds Sterling {£)

ORDERING INFORMATION

• To enable us to deal quickly with your order please PRINT your name and address clearly
• Use Our secure on line order form
• Tel or Fax to number above.
• Out of stock items will be back ordered
• Over payment will be credit to your account
• Prices subject to alteration without prior notice.
• Underpayment of order will be adjusted.
• If your order is damaged please contact us within 24 hours, return the damages to us and we will replace the damaged item(s). Please get a certificate of posting from your Post Office. If we are not contacted within 24hrs we cannot replace the item.
• All painted models are painted to order.
• Most courier servces do not accept PO Box and BFPO Addresses. Please use your full address where ever possible.

PAYMENT

• Use our secure order form
• PLEASE NOTE WE NO LONGER ACCEPT CHEQUES

• We now accept If you pay using paypal, select paypal from the drop down menu on the order form and we will send you an invoice which will include all P&P charges.

• Customers wishing to charge to VISA/MASTERCARD/SWITCH/MAESTRO can:-
• Tel. or Fax-01472 750552.
• or Please give correct card holders address and also card expiry date.
• Minimum credit card and Paypal order £10.00.
• If you wish to down load an order form please click here

Post & Packaging

UNITED KINGDOM

• Pease Note we no longer accept Cheques
• All items sent by Royal Mail recorded delivery £1.10 pence will be added for this service
• We also offer a next day delivery for £8.80 up to 10kg in weight.
• Credit card orders are calculated at cost.

OVERSEAS

• We do not accept cheques from overseas
• Credit Card orders will be weighed and postage charged at cost. Orders will be sent airmail unless surface mail is specified .
• Paypal orders are weighed and charged at cost. Orders will be sent airmail unless surface mail is specified.
• We always endevour to get the best price and use various couriers as well as Royal Mail.
• Most Couriers will not deliver to PO Box and BFPO addresses please use your full address where ever possible.

The company reserves the right to adjust the order contents if insufficient postage is included. Over payment will be credited.

DELIVERY

• Please allow 40 days delivery for all painted and 28 days for unpainted buildings and accessories

Tel.01472 750552 ...........Fax 01472 750552.............email sales@hovelsltd.co.uk